Privacy Policy
Last updated: July 2025
At Lumeah by the Creek, we respect your privacy and are committed to protecting your personal information. Here’s what we collect, how we use it, and how we keep it safe.
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1. What We Collect
We may collect personal details when you:
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Make a booking or enquiry through our website
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Contact us by email, phone, or social media
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Sign up for our newsletter or updates
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Visit our website (via cookies or basic analytics)
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This may include your name, contact info, booking preferences, and how you use our site.
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2. How We Use It
We only use your info to:
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Respond to enquiries or manage bookings
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Make your experience with us smooth and personal
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Send the occasional update or offer (if you’ve opted in)
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We never sell or share your info for marketing.
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3. Third-Party Booking Tools
We use trusted platforms like Lodgify and Airbnb to manage bookings. If you book through those sites, their privacy policies apply too — and they’ll handle your payment info directly.
We don’t store or access your credit card details.
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4. Cookies & Analytics
We may use cookies to help understand how visitors use our website — nothing creepy, just to make things work better.
You can turn off cookies any time in your browser settings.
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5. Your Info is Safe
We take your privacy seriously. Any data you share with us is handled with care and won’t be used for anything dodgy.
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6. Got Questions?
We’re happy to help. Reach out if you'd like to access or update your info, unsubscribe from emails, or ask anything about this policy.
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